The Journal of Organized Change
Improving Organizations, Teams & Leaders
Volume 5, #7 August 2011
a publication of Organized Change Consultancy
In This Issue
Strategic Planning
Balanced Scorecard
360 Feedback
Training
Employee Surveys
Teams/Facilitation
Six Sigma

Quick Links

Books by Organized Change

Nailing Strategy Jelly to Your Business Treeby David Chaudron, PhD
Paperback
List Price: $19.95

MOAS

Master of all You Survey
by David Chaudron PhD
Paperback
List Price: $14.95

Summer greetings to you again, and to those of the Muslim faith, a joyous Ramadan to you.

Signposts and Indicators
, our monthly summary of important political, economic, social and technological changes that affect organizations will benefit your long-term decision-making is available. In this issue, we talk about the fallout from the budget talks in the United States, the uncertainty of economic recovery, the social effects of terrorism, and advances in transistor design.

We have also created an archive of the Journal, where you can see all previous issues of 2010 and 2011. Enjoy!

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David Chaudron, PhD
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Organized Change

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Strategic Planning

The Future of Public and Nonprofit Strategic Planning in the U.S.

John M. Bryson



The benefits of strategic planning have shown to bring a competitive edge to many organizations far and wide across countless industries. Government and nonprofit agencies have increasingly utilized this beneficial process, and they encounter many of the same advantages and pitfalls practitioners find in for-profit entities. Ever wonder what the future of strategic planning could bring to your organization? Read on to discover Bryson's predictions of how strategic planning may be evolving over the next decade.

Read the full article here.

 

Additional articles on strategic planning by Dr. Chaudron are available here.

Balanced Scorecard

 

Multidimensional evaluation of performance with experimental application of balanced scorecard

Silvia Lupi, Adriano Verzola, Gianni Carandina, Manuela Salani, Paola Antonioli and Pasquale Gregorio

Health-care is a complex system that endures pressures from a great number of stakeholders, and maintaining a successful health-care organization is a situation that some of us may take for granted. When we need help, we expect to be properly cared for by our hospital. Behind the scenes, hospitals are similar to other organizations in that they must grow and develop to remain efficient and apply best practices. Using a balanced scorecard can help them also be at the top of their game, and the public depends on them being at their best so we can be at our's. This case study finds that utilizing a balanced scorecard in a hospital setting is a good option for measuring performance, while uncovering similarities and differences across other industries' use of the method.



To read the full article click here

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Additional articles by Dr. Chaudron on the Balanced Scorecard are available here.

360 Feedback

 

Getting 360-Degree Feedback Right

Maury A. Peiperl

At times, peer-to-peer feedback may be met with opposition, actually proving more detrimental than advantageous to one's performance. Understanding what to avoid when deciding to administer the 360 degree feedback process can help accomplish the positive outcomes desired for your organization. Learn some basic principles with these quick tips for success


To continue reading this article click here.

Additional articles on 360 feedback by Dr. Chaudron are available here.

Training

 

Making Mobility Matter

Haig R. Nalbantian and Richard A. Guzzo

 

An idea that's often taken for granted is to develop a well-rounded manager by mobilizing a leader across a number of roles to get varied experience. In an effort to generate leaders, an organization must consider whether this is the most effective option of training managers or if it causes disruption to internal operations. Nalbantian and Guzzo provide some insight about how best to customize the complex process of mobility to your specific organization.


 

To continue reading this article click here.

Additional articles on training by Dr. Chaudron are available here.

Employee Surveys

 

Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations

James K. Harter, Frank L. Schmidt, James W. Asplund, Emily A. Killham, and Sangeeta Agrawal

It's well understood that employee well-being should be nurtured to allow your business to thrive. How does one go about scaling the dynamic impact that favorable employee perceptions have on the bottom line? This study makes a measurable connection between employee surveys and the bottom line through a collection of factors. Uncover some dimensions of your organization that could be affecting your profit margin.


 

To continue reading this article click here.

For additional articles on employee surveys by Dr. Chaudron, click here.


Teams/Facilitation

Creativity and Standardization: Complementary or Conflicting Drivers of Team Effectiveness?

Lucy L. Gilson, John E. Mathieu, Christina E. Shalley and Thomas M. Ruddy



In current times, innovation is often a necessity for an organization to have continued success. By accepting the status quo, you may be losing out on opportunities, and some discover this principle too late to bounce back. A great way to reveal the greatest creative potential is to build a team that can help solve tomorrow's problems today. This study finds that teams may need to strike a balance between creative potential and standardized practices. Find out if these principles complement or contradict one another, and learn what can be done to effectively utilize both together.

 


To continue reading this article click here.

Additional articles on teams by Dr. Chaudron are here.

Six Sigma

 

5 Tips to Jump From Partial Quality Management to Total Quality Management

Daiv Russel

Total Quality Management is idealistic in nature, often more difficult than what comes across in forming the idea to implement it. Some interventions may seem like drastic improvements to the organization have only made it part of the way to the TQM they strive for. Find out a few tips on how to go the extra distance to assure success in implementing TQM.



To continue reading this article click here.

Additional articles on TQM/Six Sigma by Dr. Chaudron are available here.