Employee Surveys, 360 feedback, Assessments & Balanced Scorecard

(articles below)

They go by many names: employee satisfaction survey, employee survey, employee opinion survey, employee attitude survey.

Regardless of the name, managers might be “taking the pulse” of their employees periodically, but employees are constantly talking about where they work and who they work with – and work for.  So it’s a great investment to ask your employees regularly what’s on their minds using employee surveys. Links to our articles on surveys, assessments and measurement are below..

An employee survey can help:
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diagnose issues and overall organizational climate

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anticipate potential problems

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assess teamwork and management style problems

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and measure the effects of organizational change.

            An employee survey often accompanies specific initiatives: strategic planning, TQM, a move to teams, the balanced scorecard and the like.  Since each can send different ripples through the organization, it takes savvy to create and administer an employee survey that assures management of actionable recommendations. An employee satisfaction survey, for example, might focus on specific aspects of a person's job, an employee opinion survey or employee attitude survey might ask more general questions.

            At Organized Change, you’ll find our experience in employee survey design and survey administration will help you move through this minefield with ease. 

Either way, having our experience on your side means your management team really hears what’s on employees’ minds – the good and the critical – so the organization can put criticism to constructive use.

bullet Assessing Your Organization: An employee survey isn't always enough (click here for pdf version)
bullet Planning an Employee Survey (click here for pdf version)
bullet Performance Improvement & the Balanced Scorecard (click here for pdf version) (Incorporating an employee survey into the balanced scorecard.)
bullet Giving Feedback on Management Style: the 3 degrees of 360 feedback using an employee survey (click here for pdf version of this article.)

            

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